MANAGED DETECTION AND RESPONSE

SECURITY OPERATIONS

WITHOUT THE OVERHEAD.

24/7 threat monitoring, detection, and incident response. Delivered by an Australian-based team with deep specialist experience. We work with your existing infrastructure, not around it.

24/7 Coverage

Continuous monitoring across your environment, with analyst-led triage on every alert.

100% Sovereign

Your data stays onshore. Our analysts are Australian-based, security-cleared, and available to you directly.

18+ Years

Responding to incidents across government, critical infrastructure, and enterprise environments.

WHAT WE DO

Augmenting your team,

not replacing it.

Division 5's Managed Detection and Response (MDR) service integrates directly with the security platforms your organisation has already invested in. There is no requirement to rip and replace existing tools, and no proprietary agent to deploy. The service is built around your environment, not ours.

Capability Without the Overhead
Building and maintaining an in-house security operations capability is one of the most resource-intensive challenges facing Australian organisations. Hiring, training, and retaining analysts with the depth of experience needed to operate around the clock is costly, time-consuming, and increasingly difficult in a constrained talent market. Division 5's MDR service gives your organisation access to that level of capability without carrying the overhead yourself. Your existing team is augmented and supported, freeing them to focus on what only they can do.

We Don't Just Alert. We Act.
Analysts monitor your environment around the clock, applying custom detection logic and threat intelligence to surface genuine security events. Division 5 is not a notification service. When a threat is confirmed, our analysts contain, remediate, and eradicate it directly, where clients permit us to do so. Every escalation comes with context and clear guidance, so your team understands exactly what happened and what has been done about it.

Built on Evidence, Not Assumption
Every onboarding begins with a purple team engagement, conducted in partnership with Division 5's assurance team. This validates detection coverage across your environment and identifies critical visibility gaps to resolve before the service goes live. The result is a monitoring posture built on evidence, not assumption.

The service matures with your environment. Over time, our analysts develop a deeper understanding of your systems, your risk profile, and your team's response preferences. Detection coverage broadens, false positive rates reduce, and your security posture strengthens continuously rather than plateauing.
No proprietary SIEM required

Division 5 connects effortlessly with your existing platforms through modern integrations, such as APIs.  Your data stays in your environment, under your control, with no vendor lock-in.

Validated Alerts, Not Noise

Progressive alert refinement means validated, high-confidence threats reach your team. The signal-to-noise ratio improves throughout the engagement.

Incident response included

Deployment of analysts for significant incidents is included as standard, without requiring a dedicated Incident Response retainer.

Detection Gaps Resolved at Onboarding

Every onboarding includes a purple team exercise run in partnership with Division 5’s assurance team, validating detection coverage to resolve critical visibility gaps before the service goes live.

TRANSPARENT REPORTING

Real-Time Visibility,

Clear and Consolidated.

Division 5 consolidates your security visibility into one portal. Real-time MDR alerts sit alongside penetration testing results and historical incident data, giving your team a clear and continuous picture of where your organisation stands.

SERVICE CAPABILITIES

WHAT'S INCLUDED

As Standard.

24/7/365 Monitoring

Around-the-clock monitoring of your security alerts. Our Australian-based analysts cover every shift and every public holiday, with no overnight handovers to offshore teams.

THREAT DETECTION

Custom detection rules, tuned to your environment and threat landscape. We combine platform-native logic with our own detection engineering to identify malicious activity.

THREAT INTELLIGENCE ENRICHMENT

Alerts are contextualised against threat actor intelligence, campaign data, and Indicator of Compromise (IoC). Our analysts connect observed activity to known adversary patterns.

INCIDENT RESPONSE

On-site analyst deployment available for significant incidents. We guarantee 30-minute SLA response times for on-call engagement.

REPORTING AND SERVICE REVIEWS

Monthly security reporting and regular service reviews provide clear visibility into your environment, detection performance, and security posture over time.

AUSTRALIAN SOVREIGNTY

Our analysts work from our Australian offices. Monitoring, investigation, and response is conducted in Australia, with no offshore resources.

SERVICE ARCHITECTURE

HOW AN ALERT FLOWS

THROUGH OUR MDR.

Each alert is handled by an analyst, not an automated playbook. From ingestion through enrichment, triage, and resolution, the workflow is built around human judgement and direct accountability. Click on any component to learn more, or watch how a confirmed threat moves through the service.

Click any component for more details
INGEST DETECT & RESPOND OPTIMISE CUSTOMER INFRASTRUCTURE DIVISION 5 OPERATIONS CENTRE CONTINUOUS IMPROVEMENT
Endpoint Protection
Web Protection
Email Protection
Other Sources
Threat Intelligence Feeds
0
0
0
0
0FP
Dashboard & Portal Access
Threats Identified & Prioritised
Containment & Remediation
MDR Platform
Division 5 SOC
Threat Enrichment Platform
False Positive
VERDICT
Learnings Processed
Detection Tuning
Alert Closed
Client Notification

    OUR ADVANTAGE

    THE DIVISION 5

    DIFFERENCE.

    Many MDR providers claim Australian operations. Few can demonstrate it. Here is how Division 5 stands out.

    vs. Offshore MDR Providers

    Analyst location
    Brisbane, Australia
    Data sovereignty
    Processed and stored in Australia
    Response times
    30 minute SLA for Critical and High severity
    Regulatory context
    Australian-first, ACSC-aligned
    Time zone
    GMT+10, no overnight handovers

    vs. Building In-House

    Time to operational
    Weeks, not 12–18 months
    Cost of 24/7 coverage
    A fraction of equivalent headcount
    Recruitment burden
    Carried by Division 5
    Analyst on-call rostering and cost
    Carried by Division 5
    Scaling
    Adjusted to your requirements

    vs. Traditional MSPs

    Alert handling
    Analyst-led triage, not automated forwarding
    Tooling
    Integrates with your existing stack
    Detection engineering
    Custom rules, tuned to your environment
    Incident response
    Retainer included
    Reporting
    Portal visibility, updated in near real-time

    Many MDR providers claim Australian support, but then route data and escalations offshore. Our sovereignty is not a marketing position. It is fundamental to how Division 5 operates.

    READY TO STRENGTHEN

    YOUR SECURITY RESPONSE?

    We’ll work with you to understand your environment, identify coverage gaps, and scope an MDR engagement that fits your organisation. No lock-in, no black box.