1. Introduction

Thank you for choosing to be part of our community at Division 5 (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This privacy policy describes how we collect, use, and share information when you visit our website https://division5.io (the “Site”) and informs you about your privacy rights and how the law protects you.

If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us through our website contact form.

2. Information We Collect

We collect the following types of information:

Information you provide to us: When you fill out forms on our Site, we may collect personal information including:
– Names
– Email addresses
– Business name
– Phone numbers
– Any other information you choose to provide

Information we automatically collect: When you visit our Site, we may automatically collect certain information about your device, including:
– IP address
– Browser type
– Operating system
– Referring URLs
– Time spent on pages
– Pages visited
– Unique device identifiers

3. How We Use Your Information

We use the information we collect for various purposes, including:

– To provide and maintain our Site
– To notify you about changes to our services
– To allow you to participate in interactive features when you choose to do so
– To provide customer support
– To gather analysis or valuable information so that we can improve our services
– To monitor the usage of our Site
– To detect, prevent and address technical issues
– To communicate with you about our services, including security updates and responding to your inquiries
– To send marketing communications when you have opted in to receive them

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

Analytics: We use analytics to help us understand how our visitors use the Site. This platform uses cookies to collect information about your visit to our Site, including the pages you view, how long you spend on each page, and how you got to our Site. This may also collect your IP address.

Authentication: We use cookies for authentication purposes to remember when you are logged in to secure areas of our Site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 5. Disclosure of Your Information

We may share your personal information with:

– Service providers who perform services for us (e.g., Google Analytics for website analytics and our CRM provider for contact management)
– Professional advisers including lawyers, bankers, auditors and insurers
– Government bodies that require us to report processing activities
– Third parties to whom we sell, transfer, or merge parts of our business or our assets

We require all third parties to respect the security of your data and to treat it in accordance with the law.

6. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For website visitor data and subscription information, we do not have specific retention periods in place. However, we will securely delete your personal information when it is no longer needed for the purpose it was collected.

8. Your Privacy Rights

Under the Australian Privacy Principles, you have the right to:

– Access your personal information
– Correct inaccurate personal information
– Delete your personal information in certain circumstances
– Object to processing of your personal information
– Withdraw consent at any time where we rely on consent to process your personal information

To exercise these rights, please contact us via our website contact form.

 9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this privacy policy, please contact us via our website contact form.